Azure Massage

Client Informed Consent

The massages that you receive from our therapists are for the purposes of stress reduction and relief from muscular tension or spasm. The massage therapist does not diagnose illness, disease, or any further physical or mental disorders. As such, the massage therapist does not prescribe medical treatment or pharmaceuticals, nor do they perform spinal manipulations. Nor does Azure Massage or any of our affiliated massage therapists or contractors claim that massage is a substitute for medical treatment or diagnoses. It is recommended that you see a physician for any physical ailments that you may have.

IMPORTANT

It is your responsibility (as the client) to inform the massage therapist of any current and/or previous medical conditions you may have nai(i.e. medications you are taking, major accidents or surgeries, physical/mental/emotional disorders, and general illness) to the best of your knowledge. Nondisclosure of important health information can result in personal injury to yourself or the massage therapist.

Please also inform the massage therapists if you experience any unusual discomfort and/or pain during your massage sessions, so that they can adjust the pressure or technique being used.

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Privacy Policy

All written records and massage sessions are kept strictly confidential and will not be shared with any outside establishment, persons, organizations, or medical facilities without explicit written consent from the client (you) or the client's legal guardian unless legally required by local, state, or federal law, subpoena, summons, or other court order.

SMS PRIVACY POLICY

•  Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
  •    Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services.
  •    Data Security: We protect your data with secure storage measures to prevent unauthorized access.
  •    Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
  •    MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
  •    Messages are recurring, and message frequency varies.
  •    Contact Azure Massage at 612-460-7189 or support@azuremassagemn.com for HELP or to STOP receiving messages.
  •    Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@azuremassagemn.com or 612-460-7189.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
  •    You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
  •    Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Azure Massage will not sell, rent, or share the collected mobile numbers.
  
  Messaging Terms and Conditions:
  
  Example Messaging Terms and Conditions:
  
  By signing up for texts, you consent to receive [TYPES OF MESSAGES] from Azure Massage at the number you provided, including messages sent by auto dialer. Consent is not a condition of
  purchase. 
  
  MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies based on communication needs
  
  To get help, reply HELP or contact Azure Massage at 612-460-7189 or support@azuremassagemn.com 
  
  To Opt-Out of messaging: Reply STOP  to 612-460-7189 or send an email to Azure Massage at support@azuremassagemn.com. You can also call us at 62-460-7189 After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.

Appropriate Behavior Policy

Massage services provided by massage therapists affiliated with Azure Massage are solely for the purpose of therapeutic muscle relaxation. It is inappropriate to solicit or request contact or conduct of a sexual nature from the massage therapist at any time. This kind of behavior is not tolerated and will result in the immediate cessation of the massage session.

During the massage session the client will be discreetly draped with a sheet, blanket or towel to respect modesty and maintain professionalism.

Cancellation & Refund Policy

**For appointments booked for two or less clients.

Appointments must be either rescheduled or canceled at least 2 hours before your scheduled appointment start time to be eligible for a 100% refund.

**For appointments booked for 3 or more clients.

Group sessions (appointments) usually require a lot more planning and time allotment, therefore,group appointments (3 or more clients) must be either rescheduled or canceled at least 72 hours before the scheduled appointment start time to be eligible for a 100% refund

Group appointments that are canceled within 72 hours to 24 Hours of the scheduled appointment start time are ONLY ELIGIBLE for a 50% refund.

Group appointments that are canceled within less than 24 hours of the scheduled start time are NOT ELIGIBLE for a refund.